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999 Call for the NHS

A grassroots NHS campaign. Not affiliated to any of the political parties.

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By Jenny Shepherd, Aug 7 2018 08:33PM

Steven Carne mulling over the mystery of the URLs

If you have the stomach for it, Roy Lilley's ditty today on his daily "mantra" that goes out every morning to NHS managers and their minions is quite enlightening. It's all about the inevitable journey we are all going to have to take to the ultimate cul-de-sac Rue de Digitech...


Mr Lilley, darling of the NHSWhiteCollars says at one point:


Technology is no respecter of tradition, Royal Colleges or trades unions. Babylon is attracting patients in their hundreds and primary care, in the home counties and commuter belts, will be hollowed out.


It is a deep concern that we have shared for many months now as campaigners in West London have battled with Babylon which licenses it's technology to virtual GP surgery providers like GP at Hand - protestors including GPs gathered in East London recently to oppose the expansion of the virtual service seen as another chisel in the NHS Chipaway toolbox. PROTEST IN EAST LONDON


Not only is the Bablyon App causing havoc in terms of Clinical Commissioning Groups funding (what happens when thousands of extra patients register in your CCG area on a digital app? Well NHS England step in of course...)


The smartphone virtual GP is also creating deep concerns about safe triage and patient welfare given that algorithms and tickboxes are replacing the human skills involved in high quality care. Surprising then to see at the very top of Monsieur Lilley's tosh a big advert for the CEO of Babylon, a certain "proud to be a disruptor" Ali Parsa who is giving a talk at the Royal College of Medicine about - well here's the pic



A sell-out indeed!

I'd be very surprised cos it's not actually AT the Kings Fund.


And here is a taste of Mr Ali Parsa in action. He is a supreme marketing wizard creating PR Editorial that is probably the envy of every clinical PR agency in London. It's easy to do but difficult to make it stick. Parsa is a master. Watch his interview as a panel member on the shipwreck that is BBC Newsnight. The video shows you his tricks very clearly.





There is of course never a mention of Ali Parsa CEO of CIRCLE who failed miserably in taking over Hinchingbrooke Hospital in Cambridgeshire 2013 - not enough money in it! So gave the hospital back to the NHS after just three years of a ten year contract


Anyway I thinks to meself after visiting the events page : Why is Roy Lilley, lover of the NHS, advertising Ali Parsa the man who wants to disrupt it with digitech apps that will totally undermine the idea that is the Art of Caring? Well... turns out the event is organised by something known as UK HealthGateway.



This rings a bell...


this is a little known company UK HEALTHGATEWAY LTD which is a company advising and presumably getting some dosh in return for advice and consultation on how best to peddle your wares in the ever growing competitive market being plonked on the unsuspecting NHS and the public who love it so. Mr Lilley is a Director of this company. But he loves the NHS. Doesnt everyone?


So - back to where we began - this lot also produce something called NHSManagers.net which sends out the daily email Newsletter from Mr Lilley.. this is a supreme example of just one miniscule maze of digital wonder and URL Hide-Behinds.


Bear with me, it is confusing because if you type in the URL NHSManagers.net you actually get taken to something called Institute of HealthCare Management and if you scroll down the ABOUT US page to the last paragraph it is frightening to see some of the names on the Advisory board..


Former Chair of NHS Improvement, Ed Smith,

Sam Jones, recently stepped down as Head of New Models of Care at NHSEngland,

Peter Homa, until January 2018, CEO of Nottingham Universtiy Hosptalsl NHSFT

Fabulous! Oh there is an Academy of Fabulous Stuff apparently! But that's a whole other URL...


So... After seeming to regret the Babylon App in his desktop mantra - turns out he's organising the blessed event at the Royal College of Medicine... ironically where the late Prof. Stephen Hawking gave one of his most powerful speeches about the role of private companies destroying the NHS. I wonder what he would make of Babylon Apps and other piranha fish digi-tech companies?


Suffice to say that whilst Senor Lilley, a Director in the Institute/UK HealthGateway/Fabulous Academy likes to talk about defending the NHS and welfare of manager (mostly) and patients, he can't quite shake the fact that he's really saying "the future is digital so shut up and get on with it". And he of course implies that any pesky campaigners or ne'er-do-wells who dare to question the role of hi-tech, smartphone apps and Artificial Intelligence in the future of healthcare is plainly a moron.


Well we can face it - technical advances are inevitable and should be welcomed into creating a better healthcare service for the future. The NHS before the market years was NEVER afraid of innovation and often led the way in research and new technology.


It's not the tech we're worried about. It's more the worry that the massive glut of entrepreneurial digital start-ups and Community Interest Companies, often partnered with dubious parent companies, are beginning not only to shape the future of healthcare but also manipulating it to meet their needs (profits) and not those of patients. And how accountable are these new digi-techs all hiding behind URLS of gateways, academies, institutes and .nets?


Take the fearful Artificial Intelligence company Alphabet Inc. the mother company of GOOGLE... well their little Artificial Intelligence exercise DeepMind was the subject of an Independent Review which Bloomberg reported as saying:






But guess what? The Independent Review was carried out by a panel of independent Reviewers HIRED BY DEEP MIND. So this review sounds rather hollow... THE PANEL


It's clear now all the moves towards Accountable Care Organisation models of care (call them what you like, quack quack) with all the nasty cuts and reconfigurations being made to fit the template, with more funding flowing directly into IT and Digi-tech Life Science companies, it is clear our NHS healthcare is becoming a feeding frenzy. We used to say the vultures are circling but vulutres only eat dead flesh.


The NHS is being kept alive on a drip and being forced to become the foodsource of the piranhas that are the Life Science and Digi-tech companies so eager to take a large bite.


So Mr Lilley. Chew on that.




By Jenny Shepherd, Jul 27 2018 12:51PM

Steven Carne reflects on the value of fact-checking.




After a respite of over a month from social media (to save my sanity frankly) and returning to it recently with some reluctance, it is even more evident that this modern communication tool is both a blessing and a curse. It's mentally exhausting, it's time consuming and (no hyperbole here)  dangerous because raging and ranting posts become a fractious battleground full of “echo chambers” and “hate speech”.


We push the panic button too quickly when we respond with knee-jerk reactions to yet more new morsels of outrage. We want action. And we want it quick. That's what we do as campaigners right? 

But what if half the news and information can’t be trusted?


I've come to realise that knee-jerk reactions and sharing posts without reading them properly and fact-checking, in the long term,  don't actually produce much of an outcome that helps us.


"Show'n'tell" is better than "shout'n'yell".


So what good is social media now?


Well it is still good for sharing our information updates with one another, providing useful and trustworthy evidence - if it IS useful and trustworthy.


Therein lies the rub.


It's vital at this stage in the campaign that we pay attention to the details.  Not to get bogged down with them but to understand and find better ways of fighting them. If we’re armed with truthful evidence it becomes much harder for local councils, CCG members,  STP Board members,  hospital CEOs, and health media to dodge the truth. It also makes it harder for them to spin...



Why factual accuracy matters


If the stories we share aren’t accurate, we’re going to be running off fighting shadows and windmills, like the deluded Don Quixote.


And then it’s easy for unfriendly politicians, the government’s NHS quangos and Uncle Tom Cobbley Thinktank and all to dismiss us as passionate, misguided know-nothings. They like to pull that trigger as often as possible. So let’s not hand them easy ammunition.


Just get people angry


I was a member of that school when I first began campaigning. It didn't matter if I didn't get all the facts right as long as it got members of the public riled enough to rise up and join the fight. Yeah well that hasn't exactly happened and there's no immediate sign of the general populace taking to the streets with pitchforks and fire. So all our posts indeed become “sound and fury signifying nothing”.


They're not responding to our anger and outrage and (honestly) they're probably not even hearing it as the algorithms of silicon valley whizzkids divide and rule the united mass messaging we all so desperately hunger for.



That's why it’s vital we at least share with each other truthful and accurate information. I tell myself now "take a deep breath,do a little digging". If we check the facts before sharing and be in a better position to add our voices as a positive weapon not distracting with passion and rage. And armed with true facts we can throw big spanners into the works.


Our new page under our NHS4ALL campaign is all about helping us to think straight when so much “spin” is coming at us from all directions. We've had a think about how to protect ourselves from the Windmill Effect. And how best to check our facts...


CLICK HERE TO TAKE PART








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